Managing
Navigating the Not-So Friendly Skies
To say that United Airlines looked bad after the fiasco with the passenger who refused to get off a plane to make room for United employees is an understatement. Just two weeks before, there was an incident were two girls who were barred from boarding a flight because they were wearing leggings. Granted, the unexpected…
Read MoreUnder the Glare of Not-So-Positive Spotlight
There may be a time when you are confronted with an unflattering article. Bad press can sometimes end up hurting your business reputation and affect relationships between your company and your clientele. When assessing options for dealing with negative press, there are three approaches to consider. While there is no set formula for managing bad press, a company that…
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